New Business Sales Representative

It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

Whether you’re in procurement, digital, marketing or finance, there’s a role here for you. 

Reporting to New Business Manager, the New Business Sales Representative is responsible for supporting the New Business Manager in the acquisition and mobilisation of new accounts. A significant part of the role will be to proactively prospect new customers and engage with a new account set up process. This will drive the success of B2B Key Accounts in many different outbound campaigns, whilst ensuring that our customers receive the high level of service they expect from Screwfix through proactive and regular planned contact. 

*This is a fixed term contract ending 30/04/2025*

We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you’ll work from our head office three days a week, working flexibly around our core working hours of 10am-3pm. Beyond that, how, when and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we’ve worked hard to build an office you’ll want to work in. We also know that, when it comes to school pick-ups and home deliveries, it’s nice to have the flexibility to do both.

• Work closely with the New Business Manager to agree commercials ensuring sales growth and margin targets are delivered.
• Be able to work independently to drive sales leads, organise time and pro-actively engage with new customers to gain feedback and action through call campaign activity, webinars, emails, tender support and lead generation CRM systems
• Prepare and deliver quotes for customer tenders, price files, RFQs, RFIs, bulk quotes and benchmarking exercises.
• Manage initial stage of bids & tender qualification (bid go / no go) process. Complete customer supplier/vendor forms to deadlines and identify where contracts are a no-go.
• Be involved in the strategic planning process, identifying new sales, sku range maximisation and service opportunities across all sectors. Provide accurate & meaningful reports & Management Information using Excel & CRM reporting system 
• Accurately maintain and manage the prospect database and tender portals to source new opportunities. Produce, update, and manage new business sales trackers to provide accurate data on existing and prospective customers
• Be a point of contact for our new B2B customers, building and maintaining effective relationships with key decision makers, offering support & resolution. Deliver targeted call campaigns to drive end user sales spend and undertake initial customer meetings to explore potential for the New Business Manager. Support on customer meeting reviews, providing valuable feedback and a concise insight
• Attend internal meetings with the B2B team and the wider Screwfix business with NB insight. Liaise with other departments to gather information where needed. Share valuable information internally with colleagues to support their customer due diligence.
• Work with Trade UK to provide support to our customers, including debt management, loss prevention and card administration. 
• Produce, update, and manage new business sales trackers to provide accurate data on existing and prospective customers. & maintain customer records in the Sales CRM database
• Manage rebate payment process from start to finish. Generate rebate claim, provide supporting material, send to New Business Manager for sign-off then follow process for payment.
• Provide office support when the new business manager is out of the office for new accounts and prospects.
• Keep up to speed on all relevant industry and B2B news, products, and innovations, including being aware of competitors in our marketplace.
• Support New Business Manager with trade exhibitions. Provide data for attendance and where required attend trade shows to generate new leads.

• A proven background in customer sales and service in a B2B environment
• Experience in relationship building over the phone, using natural conversational skills to enhance sales opportunities by listening and understanding customer need.
• Proven ability in problem solving, taking responsibility to achieve positive solutions which suit both the customer and the business. 
• Experience in using Excel and producing accurate data analysis.  
• Sales Orientated- tenacious, positive & motivated. 
• Flexible & adaptable- skilled at managing your own workloads & working on your own initiative 
• Able to multi-task and work in a fast-paced environment, whilst being open to changing direction to suit business needs. 
• Communication– a clear & confident communicator both over the phone & through written communication 
• Commitment to results– Focussed on your targets and the ability to overcome any obstacles that may arise 

What’s in it for me?

You do your best when you feel your best, so we’ve chosen benefits that truly matter and support your wellbeing.

Subsidised canteen: We offer a great selection of hot and cold food at our subsidised canteen, as well as a warm, inviting place for you to eat. So whether you prefer a packed lunch or an easy life, we cater to all.

Free parking:  No one wants to spend their mornings circling around the car park. So whether you have a work vehicle or not, there’ll always be a free spot for you and your car.

Parental leave policy: We offer Enhanced Family Leave for our UK and ROI based colleagues. Our policies and resources are inclusive for all parents and include enhanced pay terms and generous leave policies. We’ve put everything we think you should know on our dedicated intranet page, ready for when you need it. Find out more on our website.

Other benefits:

• Award-Winning Pension Scheme
• 20% Discounts at Screwfix & B&Q, plus discounts at other High-Street Retailers
• Award-Winning Apprenticeship Schemes
• MyGym discounts
• Cycle-to-Work Scheme
• Enhanced Family leave
• Retail Trust counselling services
• Life cover

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.